challengegipuzkoa fulfilment of orders has not been impacted by COVID-19 but there are still delays due to our freight partners, Australia Post.
We are still operating at full capacity and sending orders same day if purchased before 12pm, or next day otherwise. (Please note orders containing pre-order items are sent when the pre-order item arrives.) All precautions are being taken and guidelines adhered to.
Australia Post are experiencing significant shipping delays due to COVID-19 with some parcels taking double the normal time. Tracking updates are also impacted, with many not seeing an update between the initial scan and 'on-board for delivery'.
Please note that this is beyond anyone's control.